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At Worcester City Council, we take your privacy seriously and will hold the information you provide in this form securely. We will only use the information you provide to investigate the matters you are contacting us about.

If one of our partners delivers the service you are contacting us about, we will pass your feedback to them to investigate and respond to you directly. These organisations are obliged to keep your details securely, and use them only for the purpose of their investigations.

Our partners include South Worcestershire Revenues and Benefit Services (run by Civica), Worcestershire Regulatory Services and South Worcestershire Building Control.

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