In the interests of fairness and natural justice, we believe
members who are complained about have a right to know who has made the
complaint. We also believe they have a right to be provided with a
summary of the complaint. We are unlikely to withhold your identity of
the details of your complaint unless you have good reason to believe
that such disclosure would put you or your family or your property at
risk of injury or damage or would expose you or your family to
threatening or intimidating behaviour.
Please note that requests for confidentiality or requests for
suppression of complaint details will not automatically be granted.
The assessment sub-committee will consider the request alongside the
substance of your complaint. We will then contact you with the
decision. If your request for confidentiality is not granted, we will
usually allow you the option of withdrawing your complaint.
However, it is important to understand that in certain
exceptional circumstances where the matter complained about is very
serious, we can proceed with an investigation or other action and
disclose your name even if you have expressly asked us not to.