House in Multiple Occupation (HMO) application form

Progress:

Introduction - Step 1 of 8

Make a licence application for a House in Multiple Occupation (HMO)

Use this form to apply for a licence for a House in Multiple Occupation (HMO). For more information about making this application or HMO licensing standards, visit our HMO Licensing webpage (this will open in a new window).

Please read the following information carefully. In addition to the important information below, we have also provided the step-by-step instructions (this will open in a new window) for completing the form.

Completing the form

  • Please read all the questions and ensure that you have completed all relevant parts of the application form.
  • Please make a note of your case reference when you begin the application.
  • You must provide a valid email address. Worcester City Council will send all communication to you, including your licence via this email address.
  • You will be able to save the form and return to complete it at a later time. Please see the step-by-step instructions page for more details.
  • You must complete the declaration at the end of the application. Completing your name and ticking the signature box will constitute your agreement in the absence of a written signature.
  • Once your form has been submitted, you will receive an email confirmation. You will not be able to make any changes to the online application once it has been submitted.
  • Please use the Back and Next buttons if you need to move between sections. Do not use your browser back/forward buttons as these will take you out of the online application.
  • All fields marked with an * are compulsory

Payments

  • Since April 2025 Worcester City Council operates a two-part payment system for HMO Licensing.
  • Part A of the licence fee is automatically calculated based on the information provided in your application.
  • You will be able to submit your payment online as part of this application – you will be redirected to the Adelante payment page to make your payment.
  • Part B of the licence fee will be required to be paid once an inspection of your HMO property has been completed.

Legalities

Please note that it is a criminal offence to make a false statement in an application for an HMO licence or fail to comply with any condition of the licence. Evidence of any statements made in this application with regard to the property concerned may be required at a later date. If we subsequently discover something which is relevant and which you should have disclosed, or which has been incorrectly stated or described, your licence may be revoked or other action taken.

Operating a licensable HMO without a licence is an offence and subject to an unlimited fine. In addition, a Residential Property Tribunal may make a Rent Repayment Order, requiring you to repay any rents due during the period for which the property was unlicensed (up to a maximum of 12 months).

Data protection and retention

Under the Data Protection Act 2018, we only use the information you provide for the purpose of processing your application. This includes the fulfilment of our requirement under the fit and proper person test. Your personal data will be retained in accordance with our corporate retention schedule.

Checklist

You will need to pay using a credit or debit card. All major cards are accepted. Please have your card details to hand before you proceed.

After submitting this application, you will be asked to upload the following documents. We will not process your application until we have received all of these documents.

  • Gas Safety Certificate (required for properties with a gas supply)
  • Electrical Safety Certificate
  • Fire Alarm Test Certificate
  • Fire Extinguishers Test certificate (required for extinguishers older than 12 months)
  • Emergency Lighting Certificate (required for HMOs with three or more storeys)
  • Portable Appliance Testing (PAT) certificate (required for appliances over 12 months old)
  • Energy Performance Certificate (EPC) (required unless your property is exempt from the legal requirement)
  • Fire Risk Assessment
  • Tenancy Agreements (where applicable)
  • Floorplan
  • Proof of ownership
  • Basic Disclosure Certificate (required per licence holder and to be within the last 12 months)